Frequently Asked Questions

We would be happy to talk to you! Please email us at thejaipurgold@gmail.com or call/WhatsApp us at (+91) 9820390521

We would love to work with you to find the perfect pieces for your store. We provide unique offerings for our wholesale customers. You will first need to fill in an application HERE.

Please find the details in the Returns/Refund Section here.
Yes, we do ship orders across the world!
It depends on the distance, delivery partner, and weight of the package. For packages weighing 1kg or less, it may cost INR 70-150.
We offer bulk pricing and custom services for gifting!
From minimum of 3 days, up to 10 days
All our products are lovingly handmade at Sanganer and Amber in Jaipur.

Most of our items are dry clean only, unless otherwise stated on the specific product page. Common care instructions:
• Natural colours tend to bleed
• Hand Wash separately in cold water
• Use Mild Detergent
• Do Not Wring
• Do Not Rub
• Do Not Bleach
• Dry in Shade
• Iron at Medium

Please note, all our products are lovingly handmade: cut by hand in small batches and fabric placement varies so may look slightly different from the image.
Minor variations and imperfections in the print detail is not considered as fault, it adds to the charm and handcrafted appeal that is the true nature of our products!

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